I'll work backwards and answer this week's last question first ("Social networking, do you love it or hate it?"):
Love, love,
love.
I know it sounds excessive, but I am endlessly fascinated with social networking. It's been a part of my life for a long time now, and I am happy every time I hear someone talk about a new way to apply it in the library context. I feel that there is a vast amount of untapped potential in terms of the uses of social networking, and I'm excited to be present for this moment in technology's history.
Wow, that really does sound excessive! Anyway, here are some thoughts on Twitter, Facebook, LinkedIn, and libraries.
Twitter: I'm not bragging, but I was an extremely early adopter with regard to Twitter. I signed up to tweet in 2006 not long after the site launched, just because I happened to read a tech review somewhere that said it was the next big thing.
The problem was, circa-2006 Twitter was pretty darn boring: there was nobody on! A little map of the globe would move back and forth to indicate new posts, and it sort of listlessly hopped from one place to another every few seconds. There wasn't much going on, and back then, I couldn't see the point.
In recent years, I've come back to Twitter and found it much more rewarding, thanks to the millions of others who are currently using the tool. I can't help feeling a little disappointed when people who aren't familiar with Twitter dismiss it out of hand, because for me, it has been a window into the work and interests of fascinating people who are operating on the cutting edge of library technology. It's led me to read articles I wouldn't otherwise have discovered: when I see that someone whose work I respect has tweeted a link to a piece, I have instant access to information that it might have ordinarily taken me hours of searching or combing through blogs to find. It's also a great way to pay attention to trends as they emerge.
My mantra with regard to Twitter: "It's not just about Kim Kardashian's latest pair of shoes!" ...and it isn't. Part of the beauty of Twitter is that it can be so many different things to so many people - serious information-gathering tool, active way to contribute to the ongoing dialogue on a topic, passive means of remaining informed on a subject... there are enormous possibilities. And the enforced succinctness of the 140-character limit is, as our "23 Things" post for the week notes, a great way of making sure that users get their point across effectively.
I would recommend Twitter to researchers interested in staying informed as to current trends in a particular field; following one influential person is a window into the people that authority follows, which can lead to a wealth of additional information. Twitter can also provide users with access to information too new to yet have been published, which is especially imporatnt to those who are interested in following current events.
Library patrons might be encouraged to view Twitter as if it were a party full of people from all walks of life. Following a person's tweets is like being invited to listen to his or her conversation at a party, and following the people that person follows is like being introduced to his or her circle of colleagues or friends. When it's stripped of its Twitter-specific vocabulary, it begins to seem like a very normal, natural way of gathering information.
Facebook:
I've been a Facebook user since 2005, and when I downloaded the contents of my entire wall out of curiosity a few weeks ago it was easy to track the explosion of Facebook into the massive entity it is today. My early days on Facebook consisted of sparse back-and-forth exchanges between a handful of friends; today, I am constantly sharing content and updates, it's my primary means of contact with many of my friends and some family members, and it's one of the main ways I keep up with events in my community. I think it's telling that my high school reunion is even currently being planned via Facebook.
I appreciate the fact that this week's 23 Things post focused on Facebook and privacy settings. This is absolutely essential information for patrons, and I think that being able to advise a user as to how to protect her personal information is an important service on the part of library staff. For many users, Facebook may be the first foray into having an online presence, and being able to help users control and shape that presence is a way of empowering patrons in their use of technology.